1. Scope of this Privacy Policy
This Privacy Policy explains how ADDAM Properties collects, uses, stores and protects personal information when you visit our website, contact our team, submit an enquiry, request a consultation, or use our property services.
2. Information we collect
Depending on how you interact with us, we may collect:
- Your name, email address, telephone number and preferred contact method.
- Property preferences, budget, location interests and investment requirements.
- Information included in enquiries, consultation requests and communications.
- Technical information such as your IP address, browser, device type and website activity.
- Any information you voluntarily provide to our consultants.
3. How we use your information
We may use your information to:
- Respond to enquiries and arrange property consultations.
- Recommend properties and investment opportunities relevant to your requirements.
- Manage our relationship with clients and provide requested services.
- Improve our website, communications and customer experience.
- Send property updates or marketing communications where you have consented.
- Meet legal, regulatory and fraud-prevention obligations.
6. How long we retain information
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and legal records, resolve disputes and comply with applicable requirements.
7. Your privacy rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to certain processing or withdraw your marketing consent at any time.
8. International transfers
Some service providers may process information outside the UAE. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
9. Security
We apply reasonable administrative and technical safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
10. Policy updates
We may update this policy when our services, legal requirements or privacy practices change. The latest version will always be published on this page.
11. Contact us
For privacy questions or requests, please contact ADDAM Properties using the contact details published on this website.
Contact our team